In customer service, every second counts — and every support ticket costs money. If you’re considering AI support agents, you’re probably wondering:

• Will they actually help my team and customers?
• How quickly can I see real results?
• Is the investment worth it?

At LansoftDev, we’ve helped companies in fintech, eCommerce, healthcare, and SaaS integrate custom AI agents — and within just 30 days, they saw measurable results. But first, here’s why AI support delivers ROI so fast.

What Is an AI Support Agent — Really?

An AI support agent is a virtual assistant powered by artificial intelligence. It understands and responds in natural language, can access information from your knowledge base, past tickets, or integrated systems, and works around the clock—without breaks, sick days, or burnout.

Unlike traditional chatbots that follow rigid scripts, modern AI agents (like the ones we build at Lansoft) use machine learning and large language models (like GPT) to:

• adapt to each user
• learn from every interaction
• improve over time

Think of it as your smartest support team member — only faster, tireless, and always available.

How AI Support Agents Deliver ROI

Here’s the simple math behind AI’s value:

And because AI can manage hundreds of conversations at once, your cost per ticket drops significantly.

Real Results: What Our Clients Saw in 30 Days

Case Study 1: E-commerce – Managing Repetitive Requests

Problem:
Daily floods of questions like: “Where’s my order?” • “How do I return an item?” • “Why didn’t my promo code work?”

Solution:
An AI agent in chat and email that:

• Instantly identifies request type
• Pulls tracking info via API
• Replies within seconds or escalates when needed

Results:

• 70% of requests auto-resolved
• Average response time: under 5 seconds
• Happier customers, reduced support load. 

Case Study 2: Internal IT Helpdesk – Automating Routine Tasks

Problem:
The IT team was overwhelmed with routine requests: password resets, VPN access, printer setup.

Solution:
A Slack-based AI agent that:

• Understands natural language
• Resets passwords, checks access via APIs
• Logs activity and escalates complex issues

Results:

• 60% of IT tickets resolved automatically
• Response time cut from 2 hours to 1 minute
• IT team focused on higher-priority work.

Case Study 3: Customer Self-Service – Smarter Help Center

Problem:
Customers couldn’t find answers in the help center and kept contacting support.

Solution:
An AI agent in chat that:

• Answers in real time using help docs
• Provides clickable sources and follow-ups
• Learns from each question

Results:

• Up to 50% fewer support tickets
• Better use of help resources
• More confident, satisfied users.

What the Numbers Show

Why LansoftDev’s AI Agents Perform Better

Not all AI support is created equal. Basic chatbots often fall short. That’s why we provide:

• Custom-trained AI agents – built on your data and brand tone
• Deep integrations – with CRMs, ticketing systems, and databases
• Multilingual support – tailored to your audience
• Privacy-first design – GDPR/HIPAA compliant
• Continuous learning – agents improve daily

We don’t just provide software—we build AI agents that feel like part of your team.

Is It Time to Upgrade Your Support?

AI isn’t here to replace your team — it’s here to supercharge it. 

And the best part? You don’t need months to see results.

In just 30 days, our clients lowered support costs, boosted customer satisfaction, and increased revenue—without hiring more staff.

Book a free consultation today, and we’ll show you what AI support could do for your business—based on your current metrics.